Sender ID

How to use Sender ID

You may use the Sender ID option as follows:

Inside Kuwait:

• Free Sender ID: The default Sender ID for all Kuwait Messages (Zain, Wataniya, VIVA) is Q8-INFO or KWT-MESSAGE.
• Paid Sender ID: You may buy a sender ID with 45 KD and we can activate it next business day or more [Order Sender ID Now!]. Note, after payment made for SenderID, refund cannot be given for any reason.

The following are the business rules for Sender ID acceptance:

• Sender ID should not be a landline/mobile number
• Sender ID can be a hotline number. For example, 1801801. The company/individual requesting such a Sender ID must provide an official letter.
• Sender ID can be a website.
• Sender ID should not be a family name. For example, AlGhanim
• Sender ID can have a family name if followed by the first name initials. For example, F.AlGhanim
• Sender ID cannot be name only. For example, Fadi, Fahed, Bu Nabil, etc. It should be followed by family name initials
• Sender ID cannot be a nickname. For example, ilta3ban, la3ub, etc.
• Sender ID cannot be a noun. For example, Election, Promotion, Message, etc. It must be followed by or preceded with an adjective
• Sender ID cannot be offensive language, even for foreign languages
• Sender ID cannot be numbers with no meaning.
• Sender ID cannot be start with special characters such as !, @, #, $, %,..etc.

Outside Kuwait (Other Countries):

• Free Sender ID and you can change it using the Change Sender ID page