Use the forgot your password page. Make sure you enter your (mobile) account number in international format: 96599220322.
The system will send you link for changing the password to your mobile only.
If you still having trouble and not receiving reset password by text message (SMS), email us.
+ How to register custom private Sender ID?
+ How to manage Zain Kuwait mobile number in Blacklist/DND?
+ When I send SMS, will my mobile number be shown?