If you want your critical notifications and OTP to reach all mobile numbers in Kuwait, even Blacklisted/DND numbers, then you must apply for whitelisting your promotional SenderID and make it transactional.

This can be done easily from your account, after login, goto buy SenderID, and choose upgrade old SenderID to transactional, follow the steps and pay online.

Then you will be asked to prepare the required papers, send them to us and we will take care of the rest.

Learn more about the difference between Promotional and Transactional SenderID types.

Also, learn why using promotional SenderID for OTP is bad.