Why it took long time to receive the SMS message?

Can you explain why your SMS service is slow when testing?

The main reason why SMS receiving is slow, because of using our public promotional SenderID. Use our SenderID to test SMS delivery and integration. Delivery speed is slow intentionally.

Each user must register/buy their own Private SenderID to ensure faster delivery and avoid delays especially for OTP messages and Virgin numbers.

Using our public promotional SenderID in production environment has many down sides:
1. Promotional senderid delay 120 seconds or more
2. NO delivery to Virgin numbers
3. NO delivery to blocked numbers (DND list)

Learn more about the difference between Promotional and Transactional SenderID types.

Also, learn why using promotional SenderID for OTP is bad.


People also ask:

+ What is Blacklist number, and how to fix it?

+ I sent a message but did not received it! why?

+ I did not receive signup OTP, what should I do?

+ How long is Arabic/English SMS message?

+ Do you have contracts/monthly sending limits?

Still need help?
Contact us, we'll be happy to help you.